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Written by Nadia Orona
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Thursday, 04 October 2007 |
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Page 2 of 3 Sales Force Automation
Centerbase allows classify the in-process sales relationships to match the company’s sales-cycle stages, it is possible review and manage the sales pipeline from a variety of perspectives to used by different divisions of the organization.
Company Calendar Management
The calendar features permits: set and manage staff schedules, meetings, appointments, and reminders, track tasks, set priorities, organize and get the most out of meetings and seminars and events. Also is possible plan and manage event details like, signups, registrations, logistics and attendance.
Customer Support
Centerbase allows the access of data records in an easy way to support the responses to customers. Centerbase also do possible assign cases to named technicians, categorize cases with customizable category and status labels, attach documentation noting resolution details, send customers E-mail confirmation of support issues and case numbers; allows collect and collate all support transactions and control and track case status at any time.
Accurate Histories
Accepting and converting leads can be automatically record, also is possible mail merges and support case acceptance and resolution, the information that the different teams of the company are working with is updated and is the same.
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