Chat Integration: EnterpriseWizard provide the chat facility this is a way to communicate, this has the vantages to reduce costs to the business.

Dashboards: EnterpriseWizard provides the functionality to drag and drop tables and form charts and combined to form dashboards in a few seconds, also the data behind the chars is available with the click of a button.

Database Search/Sorting: EnterpriseWizard provides a the featured Saved Search GUI that supports special characters, with this tool advanced searches with complex logic are easily defined.
 
E-mail Integration: EnterpriseWizard provide the feature to generate different kinds of records depending on the incoming e-mail from multiple email accounts and immediate confirmation to the sender in regular text or full HTML format.

Edit Multiple Records: This feature allows edit multiple fields in multiple records at once to re-assign issues or perform database maintenance.

Email Hotlinks:The generation of automatic hotlinks as part of outgoing emails can be useful to avoid the problems of email communications and ensure that all transactions are fully logged.
These hotlinks may also be configured to set specific fields and take the user to one specific URL.
 
Finish and Next:With this featured provided by EnterpriseWizard is possible tackle issues in the right order using Finish and Next.  With one click, this button saves the changes to the current ticket and opens the next one in the list, while the Finish and New buttons saves the current issue and opens a new one.

Full Text Search:EnterpriseWizard supply FTS this engine provides a fast natural language search capability with synonym support, this can be used to assist staff and end users in finding the information they need, in the database and in attached files.

Graphical Charts:EnterpriseWizard provides charts, dashboards and graphical feedback as: charts showing lead conversion rates, sales projection, the number of outstanding requests, the rate at which issues and requests are submitted on an hourly, daily, weekly or monthly basis, the severity of tickets, the average time taken by staff members to resolve problems, between others.

Graphical Workflow:The Workflow functionality provided by EnterpriseWizard, this tool allows control, automate and enforce how data is processed. The processes can be modeled in a matter of minutes.  Workflow reduces administrative load, increases transparency and automates the flow of information throughout the business.