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Written by Nadia Orona
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Wednesday, 01 October 2008 |
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Page 3 of 3
KNOVA Guided Selling:
This application is used to assist customers and sales associates with recommendations as product selection and cross-sell.
Key Features:
• KNOVA Guided Selling provides a feature that assesses a consumer’s underlying needs and interest. The Consumers can be attended accord to the level of knowledge of the products.
• Recommendations of products are presented together with the qualifying questions, capacity the customer to dynamically change answers and get new recommendations real-time, or further refine the choices by answering additional questions.
• The Guide are explained in colloquial words to be understand to everybody.
• Suggestions of additional products and services this is the integration of Cross Selling, this is a benefit for business and customer.
• KNOVA Guided Selling can use scanned bar-codes in a store this feature provide insightful product comparisons and close sales more often.
• Guided Selling allows import XML files of product and service specifications.
• Guided Selling can be deployed either as installed software or as a hosted service.
• KNOVA Guided Selling provides reports to reveal insights on individual customer preferences.
• KNOVA Guided Selling has interactive guides and provides a user interface that can be customized in a rapid way to meet a company's business needs and corporate identity, delivering rapid time to market. For more information go to the provider's home page: KNOVA 
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