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Written by Nadia Orona
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Sunday, 17 February 2008 |
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kVASy
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Page 2
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Page 2 of 2
Universal point of entry into processing
kVASy - CCS offers a direct transition from information provision to direct processing, can be reached by a favorite menu or via direct call-up as detailed information, the presented information is in the context of the customer in treatment.
Information as an overview or in detail
kVASy - CCS, According to the requirements of the respective process in operation are coordinated the information and the representation. Also data to the respective procedure is available in three structures, detail masks and lists.
Communication possibilities with external applications
kVASy - CCS, different lines of communications are enabled: writing via the integration of Office solutions, e-mail or by telephone via the integration of a CTI server.
Universal search function
Obtain specific information about customers is possible using this kVASy - CCS tool, the universal search engine can be used with predefined standard or customized settings, this is because sometimes is required a combination of different search criteria to obtain specific data customers.
For more information go to the provider's home page: kVASy 
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Harvest CRM 
