QAD Enterprise Applications, develop a Customer Management Solution focused on necessities of manufacturing companies, acquire new customers efficiently, grow revenue through multiple channels, and retain customers through superior service supports are the features of QAD Enterprise application, Customer Management Solutions.

Some of the functions that can be realized by QAD Customer Management Solutions are, run and measure marketing campaigns, manage sales opportunities, optimize the order and fulfillment process, enable customer self-service, anticipate and gear for customer demand, and supporting the process of customer retention.
Customer Management capabilities that offer QAD Enterprise Applications:

• QAD Sales Quotations using advanced pricing capabilities and supporting complex and high volume environments help with the generation of multi-line sales quotation.
• QAD Sales Orders and Invoicing help in the creation and managing of Orders and processing invoices, also has the functions of credit verification, confirming orders, inventory allocation, picking and shipping products and handling returns.
• QAD Sales Analysis provide visibility on sales by product line or item, also monitors salesperson productivity and effectiveness.
• QAD Pricing capabilities during key order transactions provide automatic pricing.