Salesforce offers a complete Customer Relationship Management (CRM) Solution, has a innovative technology to make easy share and manage business information. The solutions that Salesforce has combine award-winning functionality, proven integration, point-and-click customization, global capabilities and the experience obtained as a result of their success on customer management. It has applications on Sales, Marketing, Service, Partners, Analytics and AppExchangeApps also has industry applications like in financial areas.

Sales Force Automation

Salesforce allow business to manage people and processes in an effective way. The sellers can close more deals, and spend more time selling and less time on administration this is available because Sales Force Automation provide solutions that make their jobs easier, gives them fast access to data, even in via mobile devices no matter if they are online or offline.  The Sales Manager also have a lot of vantages using SFA because provides reports to the activities of their sellers, also has forecasting, customization capabilities, bringing the opportunity to make adjustments to their teams to produce with quality and at their full capacity.  Salesforce allow to the executives analyze real-time information that they need to be effective and evaluate their business to make the best decisions and improve the performance with the access of critical business data in a quick way.   Sales Force Automation has point-and-click customizations that adapt very well at the way that a company sells, real-time analyzes, online and offline use information, all this characteristics to make better decisions in the company.

Marketing

Integrate the functions of sales and marketing is very important; Salesforce understand it and is their priority to do it, allows manage multichannel campaigns an provide up-to-date messaging to sales.  Salesforce marketing can be used to generate demand, manage and qualify leads, create new sales opportunities, ensure data quality, and analyze campaign results. With the multichannel marketing programs can be generated demand in the organizations,  execute search marketing, email marketing or mail campaigns, can be created pages on a Web site to capture new prospects in Salesforce and track campaign metrics such as leads, deals, revenue, click, responses, etc.  Salesforce marketing also permit generate, manage and report the information integrated of sales and marketing, can be generated charts and graphs in real-time for convenience to the business.