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Written by Nadia Orona
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Sunday, 17 February 2008 |
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Page 3 of 3
Sage SalesLogix Support
Sage SalesLogix Support help in functions like tracking, manage and resolution product support issues. Call management and defect tracking, service contract renewals, and returns, escalation alerts via phone, e-mail, or pager, based on the business rules are part of the functions in this tool; also the team involved in the customer support will have the resources that need to resolve customer issues.
Sage SalesLogix Support offers the next features: Account & Contact Management; Ticket Management; Service Contract Management; SpeedSearch; Knowledge Base; Defect Tracking; Standard Problems & Resolutions; Asset Management; Sales & Support Integration; Reporting; Notification & Alerts; Web Customer Portal.
Sage SalesLogix-Mobile CRM Solutions
Sage SalesLogix Mobile CRM provides the media to view, edit, add contact and account details, take notes, schedule meetings, complete activities, review ticket information, through mobile devices, this is very convenient for all the users, which use black berry, pocket PC and Smartphone devices.
Sage SalesLogix Support offers the next features: Account & Contact Management; Calendar & Activity Management; Opportunity Management; Ticket Management; One-Click Dialing; Handwriting Recognition; Pocket Outlook Integration; Multiple Synchronization Options; Lookups & Groups.
Sage SalesLogix also provides features like Dashboards and Reporting, Application Integration, Outlook Integration, Business Alerts and Notification. For more information go to the provider's home page: SalesLogix CRM 
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Harvest CRM 
