Reporting

Supervise company performance across customer segments, marketing campaigns, sales opportunities and customer satisfaction levels through customized charts to meet the individual roles of users or track key metrics across the organization.

Collaboration

The capability of SugarCRM Collaboration allows manage activities and projects, share documents and integrate third-party information directly into SugarCRM. Also is possible share information to partners and customers.

Tools and Administration

Using functions like drag-and-drop user interface in SugarCRM is possible change a field, tab or the layout. Also is possible design workflow processes, access control levels to share the information or restrict based on user profile, role or team.

For more information go to the provider's home page:   SugarCRM