Entellium provides CRM solutions to solve small and midsize business customer challenges, between de products that Entellium offers  as a solution for Customer Relationship Maganagement are RAVE, eSuite, eCustomerCenter, eSalesForce.

RAVE

Adequate for small companies with up to 10 sales professionals, is possible to work with customer data at any time, even of-line.

Features:

•    Visualization of best prospects, profitable contacts and important deals.
•    Provide understanding about the prospects in the sales cycle
•    Automate routine tasks like emails, scheduling and reports
•    Feeding of news to stay current on the information about prospects and their industries.

eSuite

Entellium offers to the eSuite solution for Customer Relationship Management.

Features:

•    Management of the productivity in one central location, the Activity Center.
•    A Quota Planner to track revenue and sales targets, tracking activities like cold calls, number of appointments or conversion targets.
•    Lead distribution based on the criteria selected.
•    Opportunity to create and distribute reports automatically on customized schedule.
•    Generation of documents merging data with templates.
•    Process Customization, opportunity to create different sales stages, checklists and forecasting rules.
•    Supervise the sales, accessing to reps in one click.
•    Complete reports of customers.
•    Creation of paths to solving incidents.
•    Acquiring information about similar or the same incident matching reports with feature Resource Allocation

eCustomerCenter

A road map for customer service and support is part of this solution of Customer Relationship Management  of Entellium, focusing on technique rather than technology eCustomerCenter has the next features.

Features:

•    360-degree view of customer detail and related contacts
•    Right path creation of incident service.
•    Matching of reports to solve incidents.
•    Schedule alerts and notifications.
•    Customer support pages to help them to solve their problems.

eSalesForce

eSalesForce is a solution provided by Entellium that has the next features.

Features

•    One location to manage the daily tasks in the Activity Center
•    Quota Planner to track all the activities that affect results like cold calls, appointments or conversion targets.
•    Selection criteria to lead distribution.
•    Based on a customized schedule creation and distribution of reports
•    Generation of documents merging data with customized templates.
•    Creation of different sales stages, checklists and forecasting.
•    Supervise the sales, accessing to reps in one click.

For more information go to the provider's home page: Entellium