CRM Concept

CRM stands for Customer Relationship Management; the principal objective in the implementation of software of this kind in an organization is for customer care.

The companies used to create products and promote them to sell their production, the clients didn’t have too many options so they buy what the companies offered at that moment. Now the company has to much more to concern about. Using Internet the clients have the opportunity to find out products that fill completely their needs. The organizations need to change their strategies with tools like Customer Relationship Management software to stand in the market in a competitive way.

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Why have a CRM?

Customer Relationship Management emerges from the necessity to take better decisions in the modern organizations that support specific requirements of the clients.  In the old days, before of the information systems the organizations depended only of the experience of the managers,  the managers needed skills that was acquired  thru long years of hard work, it was difficult had the time to pass this knowledge to the successors. If the experienced manager missed in some point in the moment to take crucial decisions vital information was missed to.

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List of CRM Providers

In CRMCorner we're committed to analyze and evaluate the most important CRM Providers.
Here are some articles for some of the most popular CRM software.

Siebel

Salesforce.com

SAP

Microsoft Dynamics CRM

Goldmine

Act!

TechExcel

Maximizer

Onyx

Pivotal

Centerbase

Sas

Varolii

SugarCRM

Surado CRM

Entellium

ConcourseCRM

SplendidCRM

Tustena CRM

xTuple

Legrand CRM 

Coordimax

NetSuite  

Infor CRM Epiphany

ERPBox