Between the solutions presented by Tustena are: Solution On-Demand,  Business and Open-Source Solution.

Solution On-Demand

This is a solution that is presented ready to use by the company, it is designed to all company sizes that doesn’t have the time to install and maintain the program.

Benefits:

•    Managed in the datacenter of Tustena (Include backups, updates, assistance and maintenance).
•    Available everywhere, anytime only needs a internet connection.
•    Compatibility – multi browser and OS compatible.
•    Multi-language and multi-currency.
•    Translation easily.
•    Tracking potential clients in a separate Lead address book.
•    Tracking of sales opportunities.
•    Forecasting revenue.
•    Scheduling. (Make appointments, invite people to meetings, send reminders).
•    Visualization of appointments and availability for every in the office.
•    Detailed reports with information and statistics.
•    Technical assistance and support during the installation and implementation.

(Stand-Alone) Business:

This is a solution presented for that companies that preferred to have everything inside of the company.

Benefits:

•    Full installation in the company.
•    Available everywhere, anytime only needs a internet connection.
•    Available everywhere, anytime only needs a internet connection.
•    Compatibility – multi browser and OS compatible.
•    Multi-language and multi-currency.
•    Translation easily.
•    Translation easily.
•    Tracking potential clients in a separate Lead address book.
•    Tracking of sales opportunities.
•    Forecasting revenue.
•    Scheduling. (Make appointments, invite people to meetings, send reminders).
•    Visualization of appointments and availability for every in the office.
•    Detailed reports with information and statistics.
•    Technical assistance and support during the installation and implementation.

Features presented by Tustena:

Company and Contact Management      
Calendaring
Tasks     
Notes     
Messages     
Opportunity Management    
Activity Management     
Advanced Search     
Charting     
Case / Solution Management     
Reporting     
Lead Management     
Administration     
Internationalization     
Company and Contact Import     
Advanced Reporting     
Product Catalog     
Email Marketing and Mailing Lists     
Mobile/WAP Access     
Base WebServices    
Forecasting     
Mailing List Attachments     
Voip Integration     
WebMail     
Advanced Opportunity Search    
Unicode supported    
DataStorage full text serch    
Microsoft Outlook Email Integration    
Microsoft Outlook Contact Download    
Desktop Alerter    
Quotes    
Invoices    
Customizable Home Page   
Microsoft Outlook Syncronization    
Knowledge Base  (In progress)     
AutoUpgrade Utility    
Dynamic Databases   
Trouble Ticket Management    
Lead Routing    
Business Intelligence    
GeoMarketing      (In progress)
Order Management    
Incoming Email Autoresponse  (In progress)
Campaign Management    
Territory Management    
Advanced Campaign Management    
Sales Processes    
Extended WebServices  (In progress)    
Rule Engine    (In progress)

Open Source  

Features:

•    Includes the complete source codes and an increasing community of programmers that provide support of a retail product.
•    Hosted and provided of support through a “Community” by Sourceforge.net .
For more information go to the provider's home page: Tustena