A good customer experience involves all the process of interaction between a organization and clients, in this article, Dan Berthaiaume talks about how, Tomax links its Retail.net and CXA offerings to WHI's Nexpart modules to improve customer service for automotive retailers.

Enterprise retail solutions provider Tomax and WHI Solutions, a specialist in technology for automotive retailers and wholesalers, are integrating key solutions to improve the customer experience of the automotive service business.

Announced July 9, the partnership integrates the Tomax Retail.net and CXA (Customer Experience Architecture) applications with the WHI Nexpart e-catalog and e-commerce modules.

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