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White Papers

The largest collection of white papers on CRM.

 

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Date Item Title Author
Monday, 04 February 2008 SAP CRM Webcast - Stronger Partnerships for Stronger Profits - Vendor Webcast External Source
Friday, 01 February 2008 Mashing It Up With CRM - Vendor Webcast External Source
Friday, 01 February 2008 Still Struggling to Reduce Call Center Costs without Losing Customers? External Source
Friday, 01 February 2008 Brand Management - Leveraging the Power of Integrated Marketing External Source
Thursday, 31 January 2008 Unlock the Full Potential of Oracle Applications with Rapid Integration External Source
Wednesday, 30 January 2008 How to Avoid the Most Common Mistakes in CRM Integration External Source
Tuesday, 29 January 2008 Customer Relations Management: Interneer's Web-Based CRM Applications External Source
Tuesday, 29 January 2008 Planning a Data Migration Road Map: From Pitfalls to Perfection External Source
Tuesday, 29 January 2008 Intro to the IAP External Source
Friday, 25 January 2008 Overcoming Common SaaS Implementation Challenges External Source
Tuesday, 22 January 2008 Business Intelligence Software Evaluations: Forrester Analyst Boris Evelson Shares Trends and Tips External Source
Friday, 18 January 2008 Want to Make More Sales? Make more Sales Calls: External Source
Friday, 18 January 2008 Records Management and E-Discovery Assessment External Source
Thursday, 17 January 2008 Enabling Your Strategic Investment in SOA with Governance and Organizational Change - Vendor Webcast External Source
Tuesday, 15 January 2008 Email Marketing Intelligence External Source
Tuesday, 15 January 2008 Business Intelligence Strategy: A Real World Perspective External Source
Thursday, 03 January 2008 Mashing It Up with HR - Vendor Webcast External Source
Tuesday, 01 January 2008 Customer Relations Management: Interneer's Web-Based CRM Applications External Source
Tuesday, 01 January 2008 Enhancing SQL Reporting Services with Double-Take External Source
Tuesday, 11 December 2007 Creating Value with BPM that works in the "Real World" External Source
Monday, 03 December 2007 6 Key Elements: A Guide to Delivering A Consistent Outstanding Customer Experience External Source
Saturday, 01 December 2007 Hosted CRM System Comparison Guide External Source
Saturday, 01 December 2007 Hosted CRM Buyer's Guide External Source
Saturday, 01 December 2007 New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality External Source
Saturday, 01 December 2007 The Top 9 Ways to Increase Your Customer Engagement External Source
Saturday, 01 December 2007 Customer Affinity: The New Measure of Marketing External Source
Thursday, 29 November 2007 Building a CRM Business Mashup - Vendor Webcast External Source
Thursday, 29 November 2007 Building the Advanced Call Center with SAP Webcast External Source
Thursday, 15 November 2007 Business Mashups 101: Coordinating CRM and other Critical Business Processes External Source
Thursday, 15 November 2007 SOA in Telecom External Source
Thursday, 08 November 2007 Taking On-Demand CRM Integration to the Next Level External Source
Thursday, 08 November 2007 Increase Sales with Advanced Reports and Dashboards for Salesforce.com External Source
Thursday, 01 November 2007 Integration Appliances: Simplify Software as a Service (SaaS) Integration External Source
Thursday, 01 November 2007 Integration Appliances: Finally an Integration Solution for Midsized Companies External Source
Thursday, 01 November 2007 Minimizing Planned Downtime of SAP Systems External Source
Thursday, 01 November 2007 Editor's Desk External Source
Monday, 29 October 2007 Blueprint to a Billion: 7 Essentials to Achieve Exponential Growth - Expert Webcast External Source
Monday, 29 October 2007 Blueprint to a Billion: Key Essentials to Achieve Exponential Growth - Expert Podcast External Source
Friday, 26 October 2007 Case Study: Simplify and Accelerate SAP Integration Using an Integration Appliance External Source
Thursday, 04 October 2007 Simplify your SAP IT Infrastructure with End-to-End Document Process Automation External Source
Wednesday, 03 October 2007 Master Data Management Components and the Maturity Model External Source
Monday, 01 October 2007 Far-sighted Pragmatism: The Third Wave of Customer Management External Source
Monday, 01 October 2007 Data Migration: A White Paper by Bloor Research External Source
Monday, 01 October 2007 Enable a Customer-Centric Enterprise to Improve Performance External Source
Monday, 01 October 2007 Workforce Analytics - Business Intelligence Meets Human Capital Management External Source
Wednesday, 26 September 2007 Dynamic Content Strategy Guide: Five Essential Email Campaigns External Source
Monday, 10 September 2007 Intelligent Document Automation Increases Purchasing Process Efficiency with SAP Systems External Source
Monday, 10 September 2007 Introducing a New Era in DBMS Performance & Efficiency External Source
Saturday, 01 September 2007 Taking On-Demand CRM Integration to the Next Level External Source
Saturday, 01 September 2007 Data Migration in the Global 2000: Research, Forecasts and Survey Results External Source
Saturday, 01 September 2007 Business Intelligence - Bridge the Marketing Chasm between IT and the LOB Manager External Source
Tuesday, 28 August 2007 How ERP Improved Process & Profitability at M. Tucker - Vendor Webcast External Source
Wednesday, 01 August 2007 IDC Paper: Business Agility as an Enabler for Growth: How Midsize Firms Manage Change External Source
Wednesday, 01 August 2007 Strategies for Growth and Loyalty in Multi-channel Customer-Oriented Organizations Nadia Orona
Wednesday, 01 August 2007 Holistic Customer Strategies: Peppers and Rogers Report on the Payoffs External Source
Tuesday, 31 July 2007 Get on the FastTrack to the Next IVR Generation - Vendor Webcast External Source
 
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