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White Papers

The largest collection of white papers on CRM.

 
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Date Item Title Author
Wednesday, 03 October 2007 Master Data Management Components and the Maturity Model External Source
Monday, 01 October 2007 Far-sighted Pragmatism: The Third Wave of Customer Management External Source
Monday, 01 October 2007 Data Migration: A White Paper by Bloor Research External Source
Monday, 01 October 2007 Enable a Customer-Centric Enterprise to Improve Performance External Source
Monday, 01 October 2007 Workforce Analytics - Business Intelligence Meets Human Capital Management External Source
Wednesday, 26 September 2007 Dynamic Content Strategy Guide: Five Essential Email Campaigns External Source
Monday, 10 September 2007 Introducing a New Era in DBMS Performance & Efficiency External Source
Monday, 10 September 2007 Intelligent Document Automation Increases Purchasing Process Efficiency with SAP Systems External Source
Saturday, 01 September 2007 Business Intelligence - Bridge the Marketing Chasm between IT and the LOB Manager External Source
Saturday, 01 September 2007 Data Migration in the Global 2000: Research, Forecasts and Survey Results External Source
Saturday, 01 September 2007 Taking On-Demand CRM Integration to the Next Level External Source
Tuesday, 28 August 2007 How ERP Improved Process & Profitability at M. Tucker - Vendor Webcast External Source
Wednesday, 01 August 2007 IDC Paper: Business Agility as an Enabler for Growth: How Midsize Firms Manage Change External Source
Wednesday, 01 August 2007 Strategies for Growth and Loyalty in Multi-channel Customer-Oriented Organizations Nadia Orona
Wednesday, 01 August 2007 Holistic Customer Strategies: Peppers and Rogers Report on the Payoffs External Source
Tuesday, 31 July 2007 Get on the FastTrack to the Next IVR Generation - Vendor Webcast External Source
Tuesday, 03 July 2007 DAMA Symposium Conference Summary - Expert Podcast External Source
Sunday, 01 July 2007 Delivering Customer Value: Innovative Approaches to Maintain Competitive Success External Source
Sunday, 01 July 2007 The Profit-Minded Contact Center: Building an ROI Case for Customer Interaction Solutions External Source
Friday, 01 June 2007 Increase Revenue with a Connected Sales Team External Source
 
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