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Thursday, 15 November 2007 |
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by Torry Harris Business Solutions This white paper explores how the introduction of SOA can benefit the telecom industry. Specific examples are provided to be of help where Convergence is contemplated. They include details of: - How technical assets such as Fraud Management could be reused
- How frequent changes in Customer Management could be enabled at a fraction of the time and cost presently incurred
- How to achieve a 'Single View of the Customer' and optimize the 'Cost to Serve' through SOA way
Further the paper takes a deep dive into the identifying the key services from the business processes discussed, the steps towards realizing SOA in each of the identified business scenario, how one decides on the granularity of the service and a cost effective implementation model.
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